SHIPPING POLICY.

PREORDER SHIPPING

IF YOU PURCHASE A PRE-ORDER ITEM AND SELECT NEXT-DAY AIR OR 2-DAY EXPEDITED SHIPPING, PLEASE NOTE THAT THIS SHIPPING will still require up to a week for shipping.

ORDER PROCESSING

ALL ORDERS PLACED ON ENTERTHENU.COM ARE PROCESSED MONDAY-FRIDAY AND SHIPPED WITHIN 1 WEEK FROM THE TIME OF PURCHASE. EXCLUDING MAJOR HOLIDAYS AND WEEKENDS.

ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING INFORMATION. WE CANNOT MAKE ANY UPDATES TO YOUR ORDER ONCE TRACKING HAS BEEN GENERATED.

IF YOU SELECT EXPEDITED SHIPPING, THIS SHIPPING METHOD WILL NOT GO INTO EFFECT UNTIL YOUR PACKAGE HAS BEEN PICKED UP BY THE COURIER.

ONCE AN ORDER LEAVES OUR FULFILLMENT CENTER, THE COURIER SERVICE BECOMES RESPONSIBLE FOR THE DELIVERY.

USA SHIPPING

WE OFFER THE FOLLOWING SHIPPING RATES TO US CUSTOMERS:

  • FLAT RATE: 15 USD

  • FLAT RATE (SIGNATURE REQUIRED): 20 USD

  • 2-DAY EXPEDITED: 25 USD

  • 2-DAY EXPEDITED (SIGNATURE REQUIRED): 30 USD

  • NEXT DAY AIR: 35 USD

  • NEXT DAY AIR (SIGNATURE REQUIRED): 40 USD

FOR YOUR PROTECTION AND TO PREVENT PACKAGE THEFT, WE DO RECOMMEND SELECTING A SHIPPING METHOD WITH A SIGNATURE REQUIREMENT.

IF A SHIPPING METHOD WITHOUT SIGNATURE REQUIREMENT IS SELECTED, WE CANNOT AUTHORIZE A STOLEN PACKAGE CLAIM.

IF A STOLEN PACKAGE CLAIM IS FILED AND APPROVED/PAID BY FED EX OR UPS, WE CAN ONLY AUTHORIZE A STORE CREDIT OR REPLACEMENT IF AVAILABLE. REFUNDS WILL NOT BE ISSUED.

INTERNATIONAL SHIPPING

WE OFFER THE FOLLOWING SHIPPING RATES TO INTERNATIONAL CUSTOMERS:

  • FLAT RATE: DHL EXPRESS 35 USD

INTERNATIONAL ORDER PROCESSING, DUTIES AND TAXES

INTERNATIONAL ORDERS WILL BE SUBJECT TO:

GLOBAL-E’S TERMS AND CONDITIONS AND PRIVACY POLICY. THIS WILL BE PRESENTED TO YOU AT CHECKOUT.

GLOBAL-E WILL ACT AS THE SELLER OF RECORD FOR THESE ORDERS.

PAYMENT OF DUTIES AT CHECKOUT THROUGH GLOBAL E COVERS THE FOLLOWING:

THE STATED FEES AT THE TIME OF CHECKOUT WHICH INCLUDES CUSTOMS DUTIES/TAXES. (DUTIES AND TAXES ARE NON-REFUNDABLE)

THE PAYMENT OF STATED FEES AT THE TIME OF CHECKOUT (CUSTOMS DUTIES/TAXES)

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